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For six years, the Internet Nexus served as my technology blog, but I've since started blogging at the SuperSite Blog instead. If you're looking for the blog, please head there. --Paul

Thursday, January 01, 2004

Inevitable Apple backlash gains steam

What happens when you tout superior products that aren't, in fact, superior? People start complaining.

Reuters: "Online petitions have collected hundreds of signatures from potential plaintiffs seeking to file lawsuits over claims of defects in the iBook laptop. Another growing source of complaints surrounds Apple's wildly-popular iPod line of digital music players ... The company, with a market share of around 2 percent, is able to command higher prices due in part to Apple machines being perceived as more secure and reliable than PCs running Microsoft's Windows operating system ... The claims of problems have also extended to the company's higher-end PowerBook line. Macworld magazine, in its December issue, said it had to return three of six 15-inch aluminum PowerBook G4s it ordered for testing purposes because of defects."

CNET: "Reports are cropping up online that frustrated owners of Apple iBooks are planning to hang up on customer service and take their complaints to the streets."

P2PNet: "Problems for Apple: There's no denying that most Apple devotees are loyal to the core and would rather commit hari-kari than say anything bad about the company and/or its products. But that doesn't apply to all Apple enthusiasts."

[ Posted at 9:34 PM | Permalink ]