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For six years, the Internet Nexus served as my technology blog, but I've since started blogging at the SuperSite Blog instead. If you're looking for the blog, please head there. --Paul

Wednesday, February 25, 2004

Warped PowerBook lids normal, Apple says

Think Secret: "A number of PowerBook G4 owners have taken issue with the uneven alignment of their displays, but Apple calls the variance normal, customers and insiders say. The anomaly, which concerns the display lids on some aluminum-cased PowerBook G4s, is a cosmetic issue that results in noticeably greater space between the case and display on the right side of the unit, as compared to the left side. The problem first cropped up last year with the first 12-inch PowerBook, but service technicians contacted by Think Secret said they have seen a number of the 'warped lids' in recent weeks, mostly on the 15-inch PowerBook ... While the misalignment appears to be widespread, customers and technicians say Apple does not consider the gap to be a problem, and sees the issue as a normal part of the laptop's design. Customers say that the unevenness is caused by the aluminum case's flexibility; insiders confirmed this but said that if Apple engineered the PowerBook's case to be more rigid, buyers would have trouble opening the lid ... This isn't the first issue to plague the aluminum PowerBooks. During Apple's Q1 2004 earnings call last month, CFO Fred Anderson acknowledged that certain PowerBooks showed 'faint white spots.'"

It's worth noting that this problem isn't limited to Aluminum PowerBooks. I have always had the same problem with my 2001 iBook as well.

[ Posted at 11:24 AM | Permalink ]