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For six years, the Internet Nexus served as my technology blog, but I've since started blogging at the SuperSite Blog instead. If you're looking for the blog, please head there. --Paul
Saturday, December 09, 2006
Paul vs. Xbox 360So the November 2006 update for the Xbox 360 has been causing a lot of problems, I've read (and written about, as it turns out). This morning, I discovered that the update is affecting me as well. When I woke up, my son said he had tried to play Kameo but it wouldn't work. I figured it was a dirty disk or something, but when I booted the game up, I saw the following unfamiliar message:
This game has been updated to an incompatible version.
For help, go to www.xbox.com/support
I did so. The error message is not listed on the site, and searching both microsoft.com and Google brought no results. I used Microsoft's online Q & A tool, but it's a useless front-end to the same info that's on the site.
So I called 1-800-4MY-XBOX, went through a suddenly familiar series of troubleshooting steps and then finally got to talk to someone (the trick is to say "agent").
After some silliness, I discovered that the November update had screwed over the game. I'm still going through a few older games we haven't played in a while to see if it affects any others, but Microsoft said they're working on a fix to the update and will post it automatically soon. They asked me to just wait for two days and try again.
Stupid, stupid, stupid. [ Posted at 10:16 AM | Permalink ]